Refund Policy

1. Right of Withdrawal

Under UK Consumer Rights, you may cancel your order within 14 days of receipt for a full refund. The product must be returned unused and in original packaging.

2. How to Request

Contact us at contact@crozelonnroz.world with your order details. We will provide return instructions.

3. Processing

Refunds are processed within 14 days of receiving the returned product. The refund will be made using the same payment method.

4. Return Costs

You are responsible for return shipping costs unless the product is faulty or we have made an error.

5. Faulty Products

If the product is faulty, contact us immediately. We will arrange a replacement or full refund including return postage.

6. Contact

Crozelonnroz, Fifth Floor, 167, 169 Great Portland St, London W1W 5PF, United Kingdom.

7. Applicable Law

This policy is governed by UK Consumer Rights Act 2015 and related regulations.